Shipping policy
Estimated Delivery Time
Order Processing:
Once an order is placed, we need 1 to 3 business days to process it.
On weekdays, this typically takes one business day, but orders placed on Friday evening or over the weekend may take slightly longer.
Shipping Time After Processing:
The average delivery time is 8 to 12 business days after the order has been processed.
We strive to make the ordering and delivery process as smooth as possible. If you have any questions or comments, please don’t hesitate to contact our customer service team.
Placing an Order
Ordering with Hall & Carter is simple and secure. Just follow the steps below:
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Go to the product page and add your item to the cart by clicking the black “Add to Cart” button (or similar).
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Double-check that you’ve selected the correct size or variant.
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Click “Checkout” and fill in the required information on the information page.
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Click “Continue to Shipping” and verify your address details on the shipping page.
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Click “Continue to Payment” and choose your preferred payment method.
Accepted Payment Methods:
Credit Card (AMEX, Mastercard, Maestro, Visa), Bank Transfer, EPS, or Direct Payment.
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Click “Complete Order” and follow the instructions on the payment screen.
Security:
At Hall & Carter, all payment methods are SSL encrypted, ensuring a secure checkout environment.
If you experience any issues during checkout, please contact our customer service team.
Shipping Costs
Free Shipping:
We offer free shipping on all orders, regardless of the quantity purchased.
Shipping Your Order
Have you found the perfect look or accessory? We're doing our best to process and ship your order as quickly as possible.
Sustainability:
To offer fair prices and support a healthier planet, we group orders in batches and ship them once the minimum quantity is reached.
Need Faster Shipping?
Contact our customer service team via email if you would like same-day shipping. We’ll be happy to advise you on the best solution.